People-focused route to market

Transforming tomorrow, together 

Our people make a big impact at Inchcape, helping to shape the future of mobility. We want to create an inclusive learning culture where everyone is empowered to reach their potential. We encourage all colleagues to share fresh thinking and deliver their best work as we grow our global business.  

We focus on building an inclusive, high-performing environment where diverse talent can grow, wellbeing is prioritised, and every colleague has the opportunity to maximise their potential.  

At Inchcape, our people are working together to drive our industry’s evolution towards a sustainable future. By nurturing future-ready talent, fostering an inclusive culture, and prioritising health, safety, and wellbeing, we empower every colleague to reach their full potential.

Helen Cunningham Chief People Officer

Our 2024 highlights

Be Heard inclusion score

82%

upper quartile achievement
Early careers programme

778

colleagues
Female leadership

28%

on track for 30% by 2025 target
Employee ownership & responsibility

87%

favourable response in H&S survey

Our One Inchcape culture

Our culture is a key enabler of Inchcape’s ongoing success, including delivering the global mobility transition, locally. Our One Inchcape Values and Behaviours shape the way we work together, every day. They help drive collaboration, innovation and a shared commitment to excellence. We foster a culture built on teamwork, fresh thinking and a focus on delivery, ensuring that our colleagues, OEM partners and customers receive the highest level of support, service and experience.  

With inclusion at the heart of these values, we empower our teams to create a workplace where everyone can contribute, realise their potential and help shape the future of mobility. 

Discover more about our One Inchcape way of working.

Transforming tomorrow, together

We introduced our global Employee Value Proposition (EVP) – a shared promise shaped by insights from colleagues across all functions, levels and regions. It reflects our commitment to ensuring a consistent and exceptional experience for every Inchcape colleague currently working with us, and those who may do so in the future.   

At Inchcape, you can make a big impact, driving our industry’s evolution and redefining tomorrow. We enable our colleagues to thrive and deliver their best work with a highly supportive, collaborative and inclusive culture. We work alongside talented, approachable, and humble colleagues. That’s how we are transforming tomorrow, together.   

Learn more about our culture and why you should join Inchcape.

A workplace where everyone can thrive

Target: 30% female leaders by 2025 
Progress: 28% in 2024  

Inchcape is a place to realise your maximum potential and do your best work. From early careers programmes and technical training to leadership development and inclusive talent pipelines, we are growing our global business with our incredible Inchcapers who will shape the future of mobility.   

Inclusivity and diversity matters. Our development programmes are designed to support individuals from all backgrounds to reaching their full potential.  We want all Inchcape colleagues to feel like they belong and to be empowered to be their best selves, which will give us the ability to transform tomorrow, together.   



Aspire programme

We launched the Aspire programme in 2024 to equip female colleagues earlier in their careers with the skills, knowledge, and support to fast-track their progression across our global operations. In its first year, 150+ women from diverse roles and regions participated, reinforcing our commitment to inclusion and professional development. Aspire supports our goal to increase female representation in senior leadership by building a pipeline of strong talent.



 



Inclusive hiring

We are committed to fostering an inclusive culture that attracts and empowers talent from the widest possible range of backgrounds. Inclusive hiring is central to this, ensuring we access the best talent while creating a fair and supportive experience for every candidate. In 2024, over 1,200 colleagues globally completed our expanded global inclusion and diversity training programme which is designed to promote informed, unbiased hiring decisions across our markets. 



 

Enhancing wellbeing and safety

As an automotive distributor, our day-to-day work involves the operation of vehicles, machinery and other manual activities. This exposes our colleagues to health and safety risks which are essential for us to identify, monitor and manage. From operational safety on the ground to mental wellbeing, we take a holistic view of colleague health and consistently improve our global tools. 

The mobility transition brings new health and safety challenges. Recognising the complexities of handling high-voltage vehicles, we have strengthened our NEV risk management programme to enhance training, safety measures and overall preparedness.  

In 2024, we launched a company-wide health and safety culture survey and a psychological risk assessment to better understand and support colleagues’ experience at work. We also have contractor management system to ensure health and safety standards are met consistently across all our markets and teams. 

For more information on our approach to health, safety and wellbeing please review our Safety & Wellbeing Statement. 



Looking ahead

Inchcape is on an ambitious journey to grow our global business, and we’ll continue to invest in our people, attract and retain talent that reflects the diversity of the communities we serve, and ensure every colleague has the tools and opportunities to do their best work.  

We believe in a collaborative culture where people can thrive – where diverse perspectives and fresh thinking are embraced, development never stops and where we dream big and act boldly to drive our industry’s evolution, transforming tomorrow, together.  

Learn more about our People pillar progress in our most recent Sustainability Report.

Our people stories

  • 19 Mar 2025

    International Women’s Day series: Nicole Taborga Delius & Claudia Manterola

  • 14 Mar 2025

    International Women’s Day series: Aubriana-Maria Sablan & Chiu Cho Yi

  • 10 Mar 2025

    International Women’s Day series: Diana Safira

  • 06 Dec 2024

    International Day of Persons with Disabilities – Hannah’s ADHD story

  • 17 Oct 2024

    Celebrating our People with Dishes of Diversity

  • 01 Oct 2024

    Championing underrepresented talent in the UK

  • 24 Apr 2024

    Over 100 Inchcape colleagues complete our Women into Leadership programme