Larry De Guzman
As the Head of Aftersales since 2023, Larry De Guzman led multiple initiatives to elevate the aftersales operations and facilities in the country. This includes the standardisation of Body & Paint operations and facilities, ensuring streamlined processes and enhanced quality standards, implementation of the SAP Warehouse Management System to enhance operational efficiency, and launch of the Parts Distribution Center (upcoming in Q3 2024).
Prior to Inchcape Philippines, Larry led the aftersales team at Inchcape Brunei where he enabled the team to achieve the prestigious Toyota and Lexus Gold Trophy for customer delight experience for five consecutive years.
Larry joined Inchcape with over 30 years of experience in the automotive industry. During his tenure in the Middle East, particularly in Oman, Larry led his team to be crowned 3-time Middle East Skills Competition Champion in Isuzu Middle East, secured 3rd place in the World Isuzu Skills Competition, and earned 2nd place in the Hyundai World Skills competition. He also held assignments in North America, the Middle East, and the Asia-Pacific region.