Ng Khee Siong
Khee Siong joined Inchcape Singapore in 2019 as Director of Aftersales, Parts & Services and became the Managing Director in 2023.
With over 20 years of global experience in hospitality and retail, he has held senior roles at Singapore Airlines, Far East Group, Amara Hotel & Resorts, and Dairy Farm/Jardine Matheson Group, and led operations in the US, Taiwan, South Korea, India, and Vietnam.
Under his leadership, Borneo Motors won the Toyota Triple Crown in 2023 and brought the omnichannel and new showroom into reality. Inchcape Singapore’s Aftersales division has significantly improved customer satisfaction through digital initiatives, enhanced service quality, and reduced wait times. He boosted revenue with effective packages, upselling, and acquiring AutoInsure, and expanded the fleet size through collaborations with Grab. His achievements include the 2022 Gold Customer Delight Excellence Award, three consecutive Asia Pacific Eco Dealership Certifications, and the Excellent Warranty Operation Award from Toyota.