Sustainability
Accelerating sustainable mobility
At Inchcape, we enable the adoption of new energy vehicles by creating the conditions for low-emission technologies to thrive.
We continue to welcome new energy vehicles and brands to our global portfolio, providing end-to-end support in rollout, servicing and lifecycle management, adapted to each local market across all powertrain options.
To support this, we invest in upskilling our people to ensure they can offer safe, relevant and customer-centred electric vehicle support. We promote solutions that are both technologically advanced and socially inclusive recognising that affordability, accessibility and infrastructure vary across regions.
“Our success is more than just providing new brands, it's about making sure the market is ready through training, infrastructure and to meet the needs of consumers.”
Group General Counsel & Chief Sustainability Officer
2025 key highlights
3%
BEVs sold (2024: 2.3%)
Seven
new contract wins with
OEMs offering BEV-only ranges
Our highlights
Explore some examples of how we're working together to enable new technologies across our global business.
The mobility transition: Americas regional outlook
Across the region, market-wide NEV adoption continues to accelerate, with volumes up 66%, supported by strong growth in Chile (+86%) and Colombia (+69%). We delivered particularly strong performance in Chile, Bolivia, Panama, and Peru, achieving an average market share of 30% in NEV segments, versus an average of 20% across all segments.
This performance has been achieved through the significant expansion of our NEV portfolio, now comprising 30 models, including 15 BEVs, alongside new distribution agreements with leading OEM partners.
In 2025 we continue to invest in customer readiness and internal capabilities; we launched our first region-wide NEV training programme, equipping colleagues with foundational knowledge of electrified technologies to support evolving customer needs and accelerate adoption across our markets.
We also partnered with Bosch to pilot a new NEV training programme for frontline colleagues and technicians in Costa Rica, which we’re planning to roll out more widely in the region in 2026.
To further embed the NEV strategy across the region, the “NEV Community” - a cross-functional network of more than 50 colleagues across Commercial, Marketing, Technical, ESG, HSE, Facilities, Communications and Business Intelligence teams - has been leading and coordinating this transition since its establishment in 2024. The initiative fosters collaboration, enables the sharing of best practices and supports a unified, agile approach to advancing the mobility transition across each market in the Region.
Across our markets, we are working in partnership to remove key barriers to NEV adoption by improving charging access and strengthening the end-to-end customer experience. In Chile, a two-year partnership launched in 2025 with Copec Voltex is expanding the national fast-charging network, which already includes over 120 points.
Looking ahead, we expect NEV adoption to continue growing across the Americas. By combining global expertise with local market insight, we are well positioned to support a lower-carbon mobility transition tailored to the pace and needs of each market.
“Our performance this year reflects our multi pathway approach in the Americas and momentum has continued to build. We are expanding access to different technologies, deepening strategic partnerships and investing in our capabilities; combining global insight with local execution to deliver lasting value.”
Mike Bowers, CEO Americas
The mobility transition: APAC regional outlook
While our APAC markets are at different stages of NEV readiness, adoption continued to grow in 2025, supported by differentiated transition pathways across the region. In Hong Kong and Singapore, BEV uptake remained strong, while markets such as Indonesia, the Philippines and Thailand saw increasing adoption of hybrid vehicles.
We expanded NEV availability building on a strong pipeline of new model introductions across key markets. This included the rollout of additional NEV and BEV models in New Zealand, further expansion of NEV offerings in Singapore, and new model introductions in Hong Kong. In Australia (our largest market in the region), the strong uptake of the new-generation Subaru Forester Strong Hybrid significantly increased NEV penetration in high-volume segments, rising from 13% in 2024 to 41% in 2025.
Capability building remained a key priority in 2025. Our multi-pathway electrification training programme, aligned with Toyota and Lexus electrification strategies, was rolled out across markets, including Singapore, strengthening sales and marketing capability and deepening understanding of evolving electrification technologies.
Addressing key barriers to charging infrastructure access, including expanding public charging networks, supporting home and workplace charging solutions is key reduce friction across the ownership lifecycle.
In Hong Kong, this approach was reflected in the continued expansion of our charging ecosystem through strong partnerships with infrastructure providers. In 2025, we installed approximately 150 new chargers, bringing total installations to around 550 units across the network. A key milestone followed in early 2026 with the launch of Hong Kong’s first combined petrol and EV charging station in partnership with Chevron, supporting both conventional and electric mobility within a single integrated site and reflecting the city’s multi-energy transition.
In Singapore and Guam, we also expanded charging availability through partnerships with public charging networks and new infrastructure deployment, supporting broader ecosystem readiness for electrification.
“Markets remain highly competitive across the APAC region with production disruption associated with Chinese OEMs impacting certain markets. Throughout 2025, we continued to take a market-by-market approach to scaling our business in APAC, managing our portfolio mix to meet different customer needs.”
Philip Jenkins, CEO APAC
The mobility transition: Europe & Africa regional outlook
Between 2023 and 2025, total market TIV growth across our markets was 6%, while Inchcape delivered 17% growth over the same period, demonstrating our ability to capture growth opportunities.
Over the same period, we have significantly increased the share of BEV and hybrid vehicles within our total sales mix, now representing 78% of total sales. In 2025, our market share in the BEV & hybrids segment is higher than our overall market share (7% vs. 5.5%), demonstrating a stronger competitive position in fast-growing segments. This reflects our ability to respond effectively to evolving regulatory requirements and changing customer preferences across the region.
This momentum is also reflected in our market positioning across BEV categories. Performance has been particularly strong across Central and Eastern Europe, including Latvia, Estonia, Lithuania, Finland and Belux, where the share of BEV within our total sales mix has nearly tripled since 2023 — increasing from an average of 5% to almost 16%.
To strengthen our long-term resilience and prepare for growth in the NEV market, we have diversified and expanded our OEM portfolio. This includes launching XPENG in Poland and Finland, introducing GAC in Finland and Greece and extending BYD into new markets.
The acquisition of our new Icelandic businesses in 2025 marked a significant strategic milestone for Inchcape, establishing the Group’s presence in a new European market and strengthening its position in an advanced EV ecosystem.
In Iceland, Inchcape is also supporting business customers in transitioning toward lower-emission fleets, including the deployment of electric commercial vehicles for large-scale operational use in Iceland. This reflects the Group’s broader role in enabling the mobility transition across both consumer and fleet segments.
In 2025 we partnered with Bosch, a global training company specialising in NEVs, to pilot the NEV training programme for our technicians and frontline colleagues in Greece, Romania, Bulgaria and North Macedonia. We are planning to embed this training throughout Inchcape in 2026.
Together, these developments demonstrate Inchcape’s ability to combine portfolio transformation, strategic expansion and market share growth to support a more resilient and lower-carbon mobility ecosystem.
“Inchcape continues to advance the transition to lower-emission mobility across Europe & Africa, supported by a clear shift in sales mix and strong growth in electrified vehicle segments. Our momentum in BEVs has outpaced the broader market, driven by the launch of new brands and the continued expansion of our NEV portfolio, strengthening both our position in electrified mobility and our overall market share.”
Glafokos Persianis, CEO Europe & Africa