Our People pillar comprises three key elements.

1. Inclusion and diversity

We believe differences drive ideas and innovation. We will create an organisation that actively attracts, recruits and develops people across all aspects of diversity, that reflects our customer base and the communities in which we operate.
An organisation that actively enables every person to feel valued and fully contribute, generating the broadest breadth in contribution, ideas and thinking to business performance and decision making.

2. Safety and wellbeing

We believe the physical and mental wellbeing of our people is paramount to the success of Inchcape.  We will make sure every person both feels safe and is safe at work. We will make sure they are able to raise concerns, doubts and fears – and that we listen, take action and help them when needed, so we can support their mental health and wellbeing.

3. Talent and skills

We believe that providing continuous opportunities for professional and personal growth will guarantee our collective success as a responsible business. We will develop and source skills, capabilities, behaviours and mindsets that enable every person, team and Inchcape as a whole to succeed, delivering in a sustainable way as a truly responsible business; for our people, for our customers, for the communities in which we operate and for our planet.

Our current focus areas

Inclusive Leadership Programme

Current focus for the People pillar is on establishing our Inclusion and Diversity frameworks, narrative and internal communication. This comprises our Inclusive Leadership Programme for which we are targeting rollout to 100% of our senior leadership population by end of June 2022. Stage two will be to the next level of management (c.400 employees total) by end Q1 2023.

Lifeworks Employee Assistance Programme

Under Safety and Wellbeing, we launched the Lifeworks Employee Assistance Programme in 2021, use of which is being tracked monthly and success will be measured in wellbeing questions in future employee experience surveys.

Women in Leadership Programme

We launched our Women in Leadership Programme in 2021 with three pilot cohorts and will run three further cohorts in 2022 with satisfaction measurement as well as retention and progression as measures of success.

Our people stories

  • 15 Mar 2022

    Developing our female leaders

  • 15 Mar 2022

    Focus on Inclusion and Diversity

  • 15 Mar 2022

    Interview with Sarah Charlesworth, Group Head of Inclusion & Diversity