Inchcape strives to comply not just with the letter of the law in all of the countries in which we operate, but also the spirit of the law. Our commitment helps to build trust, protect our reputation and secure our future. Importantly, it also helps to protect the reputation of our OEM brand partners – of which we are custodians.
Doing the right thing ensures that we do not compromise ourselves or Inchcape by our actions, and that we are aware of the risks we face as a global business. There may however be time that our employees, strategic partners, our contractors and our third parties feel that the right thing has not been done and, in these instances, it is important that we learn of potential misconduct, and we put a stop to it. Inchcape’s Whistle-blower system offers the opportunity for this to happen.
We must all show the courage to raise concerns and to challenge actions, decisions or behaviours that we believe to be wrong. We will not tolerate any retaliation or discrimination against anyone who raises or reports a concern in good faith and we guarantee the highest possible protection for whistle-blowers, persons implicated and those contributing to the investigation of misconduct.
Process
Employees or former employees, business partners, customers, or other third parties can submit reports if they have concerns relation to any forms of wrongdoing or concealing wrongdoing, including regulatory violations or misconduct.
We examine every report thoroughly and follow it up systematically. Our investigation process is conducted with utmost care and confidentiality and reports will be processed and stored in a secure, data privacy compliant manner. Whistle-blowers will be protected from any form of retaliation.
Making a report
You are able to make a report using our independent reporting channel:
A confidential report can be filed using Ethics Point link: www.inchcape.ethicspoint.com.
Alternatively, a reporter can contact the Ethics Point reporting line by phone (UK):
0800 587 3804

QR code scanning
Reports can be submitted using the QR code below, and a reporter will be directed to the on-line platform for submission of the concern, attach the evidence and communicate via an online platform. This form of communication is confidential and protected. Whistle-blowers have the choice to provide their name or to remain anonymous. A confidential report can be filed using QR code:
Important note: should your preferred language not be listed, the report can also be submitted in any other language.
You can also make a report by e-mail, post and in person
A safe and secure way for whistle-blowers to speak up about misconduct can also be submitted by e-mail or regular mail in all languages.
Postal address:
Inchcape plc
Group Internal Audit
22a St James Square
London
SW1Y 5LP
United Kingdom
In person
In person report can be made at Inchcape operated dealerships or Inchcape office premises.
Inchcape Head office address:
22a St James Square, London SW1Y 5LP, United Kingdom