Inchcape, the world's leading automotive distributor and retailer, is pleased to announce the opening of its second Mercedes-Benz showroom in Guatemala, located at 28 Avenida 5-90, Zone 11, within the Parque Majadas complex.
This new showroom has been built to the global MAR 2020 standard, which defines the image and experience of Mercedes-Benz dealerships on an international scale. The design was approved by the headquarters in Germany and executed by a certified team, paying attention to every detail to meet these stringent guidelines.
With this opening, the Mercedes-Benz Majadas dealership becomes the first in the country to be fully constructed under the MAR 2020 model, aligned with the brand's vision for the future: to offer personalised, approachable, efficient service that is entirely focused on the needs of the modern customer.
The inauguration of this new dealership reinforces Inchcape's commitment to the Guatemalan market, offering not only the most advanced Mercedes-Benz vehicles but also a purchasing and aftersales experience that reflects the prestige of owning a star.
In addition to the vehicle display, the showroom will feature a highly trained sales team with extensive experience in the automotive sector, ready to ensure that every customer finds the ideal model to suit their preferences. Personalised services such as test drives and financial advice will also be offered, all designed to provide a seamless and satisfying purchasing experience.
Commitment to excellence in aftersales
The experience Inchcape aims to provide its customers does not end with the delivery of the vehicle. With the opening of a new workshop, we reaffirm our commitment to keeping every Mercedes-Benz in optimal condition, ensuring the safety of our customers at all times.
This new service centre is equipped with state-of-the-art technology and highly trained personnel, enabling us to raise the standards in maintenance, repair, and spare parts sales. Our goal is to deliver an agile, efficient aftersales experience that aligns with the excellence and spirit of innovation that characterises Mercedes-Benz, taking care of both our customers and our team.