Process Automation Manager

Purpose of Role:

To lead and oversee the successful delivery of process automation within Inchcape JLR across Poland, Baltic and Finland by managing cross-functional virtual teams, ensuring alignment with business objectives, and maintaining project governance. The role ensures timely, budget-compliant, and quality-driven execution of initiatives through effective coordination with internal and external stakeholders, proactive risk and scope management, and continuous improvement of project management practices. It also supports change management, ensures regulatory compliance, and serves as a key escalation point to remove barriers and contribute to digital transformation across the region.

Job Role and Responsibilities:

• Supervision of process automation across Inchcape JLR operations in Poland, Baltics, and Finland.
• Leading virtual, cross-functional project teams spanning JLR JV organization.
• Supporting project teams in project definition, approval, and prioritization processes.
• Co-responsibility with business owners for project delivery in line with project charters, ensuring on-time and on-budget execution.
• Coordination of project deliverables with internal partners (e.g., DDC, regional IT, JLR HQ) and external vendors, ensuring smooth collaboration across JLR JV organization.
• Continuous improvement of project management processes.
• Risk identification, mitigation, and scope management across multiple markets.
• Monitoring project progress and reporting status to stakeholders and regional leadership.
• Leading negotiations with external suppliers and managing vendor relationships.
• Coordination and communication with JLR JV leadership on project performance.
• Ensuring proper project documentation and knowledge sharing across markets.
• Compliance with Inchcape policies, local laws, and regulations, including GDPR.

Critical Competencies for Success:

• Strongproject management skills
• Advanced digital and IT knowledge: in-depth understanding of IT processes, system architecture and systems integrations.
• Technology expertise: practical experience with enterprise platforms such as SAP, Salesforce, and e-commerce systems, and proficiency in integrating AI solutions into digital projects.
• Effective negotiation skills: ability to negotiate with both external vendors and internal stakeholders to achieve project objectives.
• Strong stakeholder relationship management: builds and maintains effective working relationships with business owners, IT teams, and business stakeholders to ensure alignment and support across JLR JV organization.
• Fluent in Polish & English