2024 Sustainability Report: The global mobility transition, delivered locally

Today we have published our 2024 Sustainability Report, highlighting progress and reinforcing our important role as an enabler of the mobility transition.
Hear from Liz Brown, Chief Strategy & Sustainability Officer, about the launch of our report.

Our role in accelerating an inclusive and long-lasting mobility transition.
The automotive industry is undergoing an unprecedented transformation, fuelled by the rapid advancement of new technologies, a dynamic OEM landscape and ongoing regulatory shifts. Inchcape’s Sustainability Framework sets out our ambition to accelerate the global mobility transition in a way that is inclusive, long lasting and locally responsive. We recognise that the transition is not uniform, and that our role is to ensure that no market is left behind, and all customers can access the important benefits of mobility.
Sustainability is central to how we operate, strengthening commercial performance by driving efficiencies across the value chain, enhancing competitiveness and deepening partnerships with OEMs and industry partners.
Building on measurable progress in 2023, we continued to drive Sustainability across its global operations in 2024. We launched our enhanced Sustainability Framework as part of Accelerate+, which includes delivering insights, enabling new technologies, and delivering a sustainable route to market where progress is monitored through four pillars: Planet, People, Places and Practices.

The transformation in the automotive industry is unprecedented, driven by rapid development of new technologies, a fast-moving OEM landscape & continued regulatory change. Against this backdrop, the need for a global transition towards sustainable mobility has become even more important. It is clear that distributors, like Inchcape, must play an important role in driving this transition.
Duncan Tait Chief Executive Officer
The 2024 report details the progress made in accelerating the global mobility transition, locally. Highlights include:
- Delivering insights: Surveying over 6,000 consumers across 13 markets in Asia Pacific and the Americas to better understand their views and needs around new energy vehicles and engaging with policy makers in Singapore and Chile to deliver insights on the mobility transition.
- Enabling new technologies: Doubling the proportion of Battery Electric Vehicles (BEV) sold to 2.3% (2023: 1.0%), launching six fully electric or new energy vehicle (NEV) brands, and expanding NEV sales to over 70% of Inchcape’s markets.
- Sustainable route to market: Achieving a 37.5% overall reduction in direct emissions compared to its 2019 baseline, positively impacting 10,000 community members through road safety programmes, achieving an 82% inclusion score in the 2024 ‘Be Heard’ colleague engagement score and enrolling 778 colleagues in the Early Careers Programme.
To read the full report, please click here.

The pace of change in the mobility sector will only continue to accelerate. As we navigate this transformation, Inchcape remains dedicated to leading with insight, responsibility, and innovation as we drive our business forward with our Accelerate+ strategy. The journey is far from over, but I am confident that Inchcape will continue to lead the way in sustainably growing our global operations.
Liz Brown Chief Strategy and Sustainability Officer