Paint Technician

JOB DESCRIPTION

Job Title: Paint Technician

Reporting Line: Assistant Service Manager

Department: After Sales

Branch: PDI Branch

Salary Band: BRN B9_43-BRN Band 9_43

JOB SUMMARY

Responsible for performing painting tasks on customer vehicles in accordance with Toyota standards and within the allocated repair times. This role demands precision, efficiency, and a commitment to delivering top-quality finishes without the need for repeat work.

DUTIES AND RESPONSIBILITIES

1. Day to Day Operations

• Perform painting tasks on vehicles including light, medium, heavy, and super heavy repairs, following Toyota standards and procedures.
• Prepare vehicle surfaces by sanding, masking, priming, and cleaning to ensure proper paint application.
• Mix and match paint colours accurately using computerized systems or manual techniques.
• Operate spray guns and other painting tools with precision to ensure high-quality finishes.
• Complete all assigned jobs within the promised timeframes, and immediately report any delays or issues to the Foreman.
• Ensure zero repeat repairs or back jobs through careful preparation and execution.
• Prevent unnecessary part order cancellations or returns by accurately assessing job requirements.
• Avoid misdiagnosis by performing thorough evaluations before starting paint or polishing work.
• Maintain cleanliness and safety of the paint booth and work area at all times.
• Follow all safety, environmental, and quality standards set by the workshop.

2. Other Task

• Perform any other reasonable request or work task as allocated by the department manager and other senior management.

3. Quality Control

• Enforce and implement all policies, procedures and systems of workshop operations based on the BP Global Standards/Inchcape Standards.
• Monitor job quality through quality control inspections, comeback reports and complaints.
• Target market development for the periodic maintenance and repair work/target market segments.
• Monitor service shop environmental and safety issues.
• Maintain regular contact with BP Principal (distributor and Inchcape). 

4. Action Oriented

• Demonstrated enthusiasm, drive, and determination to get ahead and pursue goals energetically; shows self-confidence and optimistic outlook; acts initiative and takes responsibility for one’s own work and for the safety of others.  

5. Adaptability

• Shows awareness for one’s own strengths and weaknesses’ works comfortably in uncertain conditions with no or little direction and information; accepts new ideas and supports changes initiative; adapts or changes one’s opportunities to improve; can absorb new information and learn new techniques; maintains stable performance under pressure and in stressful work situations.

6. Communication

• Encourages communication throughout the organization; shares information with others and clearly communicates awareness of strengths and weakness and admits mistakes; and maintains relationships with people at all levels in the organization. 

7. Customer Focus / Quality

• Focuses on identifying and meeting customer’s needs by taking their interests and complaints seriously; Delivers prompt, efficient and personalized service; Shows empathy and understanding for others’ views and attitudes; and ensures professional, high quality work standards are met; Accepts criticism without hostility or defensiveness and uses it constructively to move forward. 

8. Time and Task Management

• Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; Respects and follows company policies; shows organizational commitment; Ensures safety at the workplace;  
  how receptiveness to being managed and co-operate willingly; Demonstrates detailed job knowledge. Manual; ability and technical expertise in one’s own area. 

9. General

• Ensures proper documentation of all receiving activities. 
• Ensure and practice the outmost protection of office confidentiality. 
• Ensures the security and maintenance of a clean and organized filing system. 
• Assists in monthly inventory counts and reconciliation. 
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing prompt follow-up. 
• Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the employee handbook and the company policies concerning fire, health & safety. 
• To report for duty punctually wearing the correct uniform. 
• To maintain a high standard of personal appearance and hygiene and adhere to the company and department grooming standards. 
• To comply with local legislation as required. 
• To attend training sessions and meetings as and when required. 
• To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to their departments/areas if required, to meet business demands and service needs. 
• Maintains positive guest and colleague interactions with good working relationships. 
• Exercise responsible management and behavior always and positively representing the company. 
• Respond to request to undertake any reasonable tasks and secondary duties to changes as dictated by the industry, and company. 

QUALIFICATION REQUIREMENTS:

Education & Experience

• Minimum Education: Certified Automotive Course or relevant technical training.
• Experience: At least 3 years of hands-on experience in automotive painting within the industry.
• Strong knowledge of automotive paint systems, surface preparation, and polishing techniques.
• Familiarity with Toyota repair and paint standards is a strong advantage.

Acquired Skills

• Can carry out surface preparation (substrate treatment, putty application, surfacer application and body sealer application) by his/herself.
• Can carry out color matching of solid color by his/herself.
• Can carry out solid color spraying by his/herself.
• Can carry out masking and polishing by themselves.
• Familiar with basic elements of Paint repair
• Understand the principle behind spray gun and types of spray gun
• Can carry out putty application and purpose of putty application
• Can carry out Primer Surfacer application
• Can identify the paint defects and procedure to rectify defect
• Understand the importance of quality paint repairs.
• Can perform paint repairs in timely manner
• Able to understand job instructions in English Language

Licensure

• Driver’s License “Class 3”