OUR VALUE CHAIN 

Full spectrum distribution

We have a unique and sustainable business model, providing full-spectrum Distribution capability for our OEM partners, operating throughout the value chain. Acting as custodians of some of the world’s most recognisable brands, we provide automotive manufacturers with a highly effective route to market and a vital link between the brand and the customer.

Inchcape---Film-2

PRODUCT PLANNING

Our brand partners call upon our local market insights to inform the planning and design of new models, tailoring designs, specifications and
sales volumes to the exacting needs of each market.

BRAND POSITIONING

With specialist understanding of the markets in which we operate, we are ideally placed to develop brand propositions that will resonate with local consumers, maximising brand penetration and market share positions on behalf of our partners.

IMPORT & LOGISTICS

Overseeing global transport and operating comprehensive port or border to showroom connections means that we are able to remove all logistical burdens from our partners.

National marketing 

We develop and refine marketing plans on behalf of our partners from pricing and promotion to customer communications, based on extensive research of consumers and competitors as well as our specialist insight of local market dynamics and macro-economic trends. 

PARTS DISTRIBUTION

With strong brand relationships, specialist Distribution capabilities and Retail networks, Inchcape is a trusted supplier of original equipment manufacturer parts and accessories throughout any given market.

NETWORK MANAGEMENT

As an OEM Distribution partner, we select and appoint the independent dealer network, training and managing them, and optimising the retail footprint across each geography.

NEW & USED VEHICLE SALES

We want to provide the world’s best automotive purchasing experience for New and Used cars throughout the managed network and our own retail operations. Whether online or in person our aim is to make each stage of the vehicle ownership journey easy, effective and enjoyable, and to build lifetime relationships with our customers.

AFTERSALES AND SERVICING

With long-term investments in state-of-the-art facilities, expert technicians and first-class customer care, our objective is to create life-long Inchcape customers for all their Aftersales needs, from routine servicing to accident repair.

FINANCE & INSURANCE

We partner with financial institutions around the world to help our customers purchase and care for their vehicles with a wide range of transparent financing product options available to support their ownership lifestyle.