The global mobility transition, delivered locally.
The shift from traditional mobility choices to lower-carbon solutions, which we call the mobility transition, is unfolding at different speeds across the world. There is no one-size fits-all solution – it must be tailored to each market’s unique needs, infrastructure, and socio-economic context.
Inchcape has an important role to play in accelerating the global mobility transition, supporting a transition that is inclusive, locally responsive and long-lasting, and we are committed to working collaboratively with stakeholders to shape the future of mobility.
As we look towards 2025 and beyond, we remain focused on our purpose: bringing mobility to the world’s communities, for today, tomorrow and for the better.
Click here to download our 2024 Sustainability Report and learn more about our progress in accelerating the global mobility transition, locally.
The pace of change in the mobility sector will only continue to accelerate. As we navigate this transformation, Inchcape remains dedicated to leading with insight, responsibility and innovation as we drive our business forward with Accelerate+, our strategy for growth, that is underpinned by our Sustainability Framework.
Liz Brown Chief Strategy & Sustainability Officer
Highlights in 2024
70%+
sell New Energy Vehicles (NEV)2.3%
vs 1.0% in 20236 new
fully electric or NEV brands30%
female workforce representation
Our approach to Sustainability
Sustainability is central to how we operate and underpins our Accelerate+ strategy – strengthening our commercial performance by driving efficiencies across our operations, enhancing competitiveness and deepening strategic partnerships to deliver value for our shareholders, partners, colleagues and the communities where we work.
In 2024, we launched a refreshed Sustainability Framework which outlines our ambition to accelerate the global mobility transition by delivering insights, enabling new technologies, and providing the most sustainable route to market through our Planet, People, Places and Practices pillars. This framework is designed to deepen engagement with OEMs, strengthen internal alignment, and broaden the scope of sustainability across the business.
As we look towards 2025 and beyond, we remain focused on our purpose: bringing mobility to the world’s communities, for today, tomorrow and for the better.
Our Sustainability Framework
Closing the knowledge gap
We aim to be the leading authority on the mobility transition in our markets – empowering our OEM partners, policymakers and customers with data-led insights tailored to local realities, with a global perspective.
- Our global team of around 17,000 colleagues bring local insights to support decision-making that reflects real-world needs
- Our digital analytics platforms provide powerful intelligence on consumer behaviour, NEV adoption and infrastructure readiness
- We help close the data and knowledge gap in our markets by sharing insights that support inclusive market-specific solutions
Accelerating sustainable mobility
We help enable the rollout of NEVs by creating the right conditions for low-emission technologies to thrive.
- Providing end-to-end support, adapted to each local market across all powertrain options
- Training our people to offer safe, relevant, and customer-centred EV support
- We promote solutions that are technologically advanced and meet the needs of our markets
Providing the most sustainable route to market
Our ambition is to provide the most sustainable route to market. By that, we mean that we will be a low carbon, people-focused, community driven and high-integrity route to market for OEM partners globally. Our progress is monitored through our four pillars: Planet, People, Places and Practices.
You can learn more about these below.
We provide the most sustainable route to market through our Planet, People, Places and Practices pillars.
Planet
The lowest carbon route to market
The Planet pillar drives our efforts to reduce our emissions, transparently report on our effect on the planet and monitor the likely impacts of climate change upon our business.
- Committed to reducing our Scope 1 and 2 emissions by 46% by 2030 (vs 2019), and achieving net zero by 2040
- Rolling out decarbonisation programmes across our regions, focusing on energy efficiency, electrification, green tariffs and onsite generation
- Improving visibility over our Scope 3 emissions
People
People-focused route to market
Our people make a big impact – shaping the future of mobility as we transform tomorrow, together. The People pillar is about fostering an inclusive culture so everyone can realise their potential and work with incredible Inchcapers to grow our global business.
- Developing future-ready talent and skills so every colleague can build a brilliant career at Inchcape
- Empowering everyone to be their best selves through an inclusive and diverse culture
- Creating a workplace focused on health, safety and wellbeing, ensuring colleagues can achieve great success
Places
Community-oriented route to market
We want to ensure our communities positively benefit from the presence of Inchcape. We undertake locally-tailored initiatives, ensuring we are driving road safety and social inclusion across our markets.
- Supporting under-represented communities by improving access to mobility and future-ready skills
- Advocating for road safety with campaigns, education, and partnerships
Practices
High-integrity route to market
The Practices pillar is about doing business the right way – with integrity, consistency and accountability across all markets where we work. We are future-proofing our business practices by improving and upholding world-class standards.
- Strengthening our policies and Code of Conduct to ensure world-class operational standards
- Ensuring high integrity in our supply chains by improving our oversight and control over environmental impact
- Fostering open dialogue and providing accessible channels for colleagues to raise concerns
- Enhancing cybersecurity and data privacy through rigorous training and controls across our global operations
News
- 17 Jun 2025Celebrating 25 years of partnership: Toyota and Inchcape in Romania
- 20 May 2025Inchcape Americas wins Reputation Performance Award for delivering exceptional customer experience
- 24 Apr 2025Q1 2025 trading update: further strategic and operational progress
- 26 Mar 2025Inchcape partners with smart in Colombia, Uruguay and Ecuador