Inchcape wins 263 Reputation 800 awards for exceptional customer experience and 46% are in the Americas

Our region obtained 121 locations of the 263 that the company totaled globally in Retail and Distribution, where Chile, Colombia and Peru were the countries with the greatest presence, while Panama registered the highest score.

Inchcape received important recognition at a global and regional level, after obtaining 263 Reputation 800 awards around the world, surpassing the number last year (193). Of this amount, 46% belongs to the Americas, with 121 locations. That is, almost half of the awards obtained are from our region.

The award is given annually by Reputation.com, a world leader in reputation experience management, to all businesses that have achieved a score equal to or greater than 800 in customer satisfaction throughout the year, being classified as ‘exceptional’.

The role of Americas in this management has been of utmost importance, which has been reflected in the more than 100 recognitions obtained in seven countries, covering Retail and Distribution. Chile, Colombia and Peru contributed the most to these results, although the highest score was for Panama.

The Central American country registered the best location with a score of 882 in Retail through the Suzuki brand. In second place, Chile follows with 881 (Geely, Retail) and Peru completes the podium with 880 points (DFSK, Distribution).

Regarding the 121 locations throughout the region, 54 belong to Chile (45%), 30 to Colombia (25%) and 22 to Peru (18%). The other countries present are Costa Rica (6), the aforementioned Panama (5), Argentina (3) and Uruguay (1).

In this way, at Inchcape Americas we are proud to contribute greatly to the global development of our brand and we will continue to provide the best possible service to all clients in our region.