Inchcape regards the recognition it receives from its OEM partners and other organisations as an important measure of success. We have enjoyed many years of close relationships with our vehicle manufacturer partners and are delighted to have been recognised through their awards programmes. We see these awards as a testament to the high value we place on delivering excellence on our partners’ behalf.
In addition to the usual KPIs regarding revenue and market share, Inchcape regards the recognition it receives from OEMs as an important measure of success. We have enjoyed many years of close partnership with our key OEMs, and are delighted to have been recognised through their awards programmes. We regard these awards as a testament to the high value we place on delivering excellence on our partners’ behalf.
OUTSTANDING CUSTOMER SERVICE AWARD
Crown Motors Limited, Inchcape’s subsidiary business in Hong Kong, was awarded the prestigious Outstanding Customer Service Award by the Toyota Motor Corporation for the ninth consecutive year and won the Toyota Triple Crown Award for the 24th consecutive year.
TOYOTA MOTOR CORPORATION (TMC) MARKETING AWARDS
Atkins Kroll (AK), Inchcape’s market-leading business in Guam, has been awarded the prestigious Toyota Motor Corporation (TMC) Marketing Award for 2015.
CUSTOMER SERVICE EXCELLENCE AWARD
NBT Brunei also won the Toyota Triple Crown Award Customer Service Excellence Award for the 7th consecutive year.
'BEST VOLVO DEALER'
For the second year running, Inchcape Volvo Musa Motors in Moscow was awarded the title of ‘Best Volvo Dealer’.
CENTRE OF THE YEAR AWARD
Our Lexus Guildford site won Centre of the Year Award for the third time and Porsche Bournemouth won the Total 911 magazine award, having been shortlisted in the category by the publication’s readers.
BMW/MINI AWARDS GALA
At the 2015 Annual BMW/MINI awards gala, Inchcape Motors Poland was recognised in three categories: F&I Dealer of the Year, BMW Dealer of the Year and MINI Dealer of the Year
Success is not just about working well with manufacturing partners. We have been equally proud of partnerships with regulatory bodies, for example the Ethiopian Revenues & Customs Authority made a special award to our MOENCO business for its exemplary Tax and Duty compliance. Importantly, Inchcape UK was also awarded first place in The Sunday Times 25 Best Big Companies to Work For 2016, one of the most highly anticipated surveys in the British business calendar. Inchcape moved up seven places from last year’s ranking to claim the winning spot, with the Company’s culture of excellent management, employee benefits and small-team feel all singled out for praise. The Sunday Times lists of the Best Companies to Work For are derived from the views of employees and each year the questionnaires are revised and updated to reflect current workplace concerns.