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Company News

RUSSIA: Official opening of new Jaguar Land Rover Inchcape, Moscow

December 2013 - Inchcape has opened its striking new Jaguar Land Rover retail centre conveniently located in the heart of Moscow city. Managing Director for Inchcape Russia Paul Morris hosted the official opening event and was joined by Frank Vittemann, General Director of Jaguar Land Rover in Russia.  At a press conference before the opening ceremony, Paul set out Inchcape’s differentiating Customer 1st strategy of creating a superior customer experience in Russia while partnering with the very best premium and luxury car brands.

 The new Inchcape Jaguar Land Rover retail centre is based in central Moscow and features two demonstration halls covering an area of 1500m2, to showcase the full range of Jaguar and Land Rover models.  The innovative centre also has 60 customer parking spaces and is capable of servicing up to 90 cars per day.  An in-centre boutique offers a wide range of Jaguar and Land Rover accessories and equipment.

The new Inchcape Jaguar Land Rover site runs an innovative loyalty programme as part of its strong customer service offering. The Inchcape Privilege Club provides customers with a range of highly desirable advantages, including a Jaguar Land Rover courtesy car as part of its long-term vehicle repair service and a unique new car pick-up scheme whereby customers will be able to drop off their car for servicing at a number of points around Moscow.

Inchcape Russia represents world leading car brands and provides after sales support in all districts of Moscow and St. Petersburg through 16 retail centers. It continues to play a leading role in the Russian retail market and the opening of this ground-breaking new centre, in partnership with long-term brand partner Jaguar Land Rover, will continue to strengthen its presence in this important market. Inchcape Jaguar Land Rover provides a real competitive advantage as it offers a highly convenient sales and after sales location to customers working in the city centre.