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Our people strategy has one ultimate goal: that of having ‘Engaged People in Winning Teams’. We believe we achieve this goal through our four priority areas:
The right people
We aspire to be a magnet for talented people who live our values and enjoy working in winning teams, delivering outstanding results.
We have fantastic, talented people – delivering outstanding results throughout the organisation – who live our values and enjoy working in winning teams.
Our extremely diverse employee base reflects all the different cultures and markets where we operate, creating a dynamic range of perspectives that allows us to constantly challenge and improve the way we work. This is a fundamental advantage in achieving our goal of putting the customer at the centre of our business.
The right learning
We will equip our people to excel today and provide exciting development opportunities for the future aligned to our business ambition.
We believe that it is the employee who takes control of their own development in line with our business priorities and as such, we’ve created ‘Grow with Inchcape’ which is a partnership between each employee and the Company.
Our employees bring the ambition, motivation, time and commitment and we create the climate, offer support and encouragement. This helps us create an overall climate that supports learning, coaching and mentoring throughout the organisation leading to continuous personal development and business improvement.
As part of this commitment, we provide a range of learning and development opportunities, which include:
- Regular Performance Reviews and Personal Development Plans;
- Approved Manufacturer Training Programmes;
- Tailored Inchcape Training Programmes for both personal and professional development;
- Apprenticeship Programmes leading to National Vocational Qualifications;
- Management Development Programmes;
- Encouragement to join Professional Bodies to update skills and knowledge; and
- Professional pathways for development in specific roles such as IT, Finance and HR.
The right reward
We will recognise, celebrate and reward the contribution our people and teams make to deliver our challenging business ambitions.
Our reward policy recognises excellent personal performance and those special contributions that employees of all levels can make to the business – in fact, it’s key business programmes such as our unique Inchcape Advantage programme that make it easy to identify and reward precisely those contributions that we, our partners and customers all value so highly.
This makes Inchcape a true reward culture.
Some of the many financial advantages range from discounted car purchase and services, and our ‘Save as You Earn’ (SAYE) share option scheme that enables you to share in the growth of the company.
The right culture
We will create a great place to work where people choose to make a real difference and deliver the ultimate customer experience.
Inchcape’s culture revolves around our ability to create a great place to work where people choose to make a real difference and deliver the ultimate customer experience for those brand partners whose products we distribute and retail across the world.
Our annual engagement survey is a central part of our global Heartbeat employee engagement programme. Line managers use the results from the survey, based squarely on the real ideas and opinions of our employees, to create action plans with their teams that will help to continuously improve their all-important engagement levels.
We are very proud that we have seen increased levels of engagement across the business every year that we have run Heartbeat, and it will continue to be an important means of improvement in the years to come.
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