We are very proud of the enduring relationships we have established over many years with our world-class brand partners. We have represented Toyota, for example, for over forty years in the UK, Hong Kong and Singapore, Mazda for over thirty years in Hong Kong and Mercedes-Benz and Volkswagen for over twenty years in the UK. These are just a few examples of our long standing relationships.

At Inchcape, we believe long term relationships are the only way to build true partnerships. By working with a selected number of core partners we represent a portfolio of winning brands which are outperforming and leading the industry.

With in-depth relationships at both local and international level, we work hand in hand with our brand partners to achieve our joint growth aspirations.

We are investing significantly in a long term, Group-wide programme called Inchcape Advantage to raise the bar in terms of Customer service delivery.

We undertake extensive consumer research, talking to over 140,000 customers annually and are incorporating what we have learned into our day-to-day operations. Every day, every time and everywhere we aim to deliver a world-class retail experience giving our Customers better service, better choice and better value.

With all of our brand partners we strive to exceed their expectations of brand delivery to provide an outstanding Customer experience, establishing us as the industry leader and therefore their partner of choice.