1. Who are the Company’s Registrars and how do I contact them?
Inchcape’s Registrars are Computershare and they can be contacted as follows:
Computershare Investor Services PLC
Registrar’s Department
The Pavilions
Bridgwater Road
BS99 7NH
Tel: +44 (0) 870 707 1076
Website: https://www-uk.computershare.com/investor
2. How do I contact the Company concerning my shareholding?
For all enquiries concerning shares and/or dividends please contact the Registrar first:
Computershare Investor Services PLC
Registrar’s Department
The Pavilions
Bridgwater Road
Bristol
BS99 7NH
Tel: +44 (0) 870 707 1076
Website: https://www-uk.computershare.com/investor
3. Is this a good time to buy/sell Inchcape shares?
Under the Financial Services and Market Act 2000 we are not authorised to provide advice to investors on share dealing. For advice on dealing, please contact your stockbroker or independent financial adviser.
4. Where are Inchcape shares traded?
Inchcape’s shares are traded on the London Stock Exchange under the symbol 'INCH'.
5. How can I purchase/sell Inchcape shares?
Inchcape shares can be bought or sold through a stock broker, a bank or any other financial institution that provides brokerage services.
6. When will the next dividend be paid?
7. What are the payment options and can I change the method of payment of my dividend?
The dividend can be paid by cheque or direct debit. You must advise our Registrars, Computershare Investor Services PLC, at Registrar’s Department, The Pavilions, Bridgwater Road, Bristol BS99 7NH.
Tel: +44 (0) 870 707 1076
8. Who should I speak to concerning advice on the tax on my shares or dividends?
Your financial adviser, stockbroker or accountant should be able to assist you.
9. I have moved house, how do I change the address I have my shareholding registered at?
Please contact Computershare, Registrar’s Department, The Pavilions, Bridgwater Road, Bristol BS99 7NH
Tel: +44 (0) 870 707 1076
10. I have changed my name, how do I amend the name on my share certificate?
Please contact Computershare, Registrar’s Department, The Pavilions, Bridgwater Road, Bristol BS99 7NH
Tel: +44 (0) 870 707 1076
11. I don’t know how many shares I now hold, how do I find out?
Please contact Computershare, Registrar’s Department, The Pavilions, Bridgwater Road, Bristol BS99 7NH
Tel: +44 (0) 870 707 1076
12. Does Inchcape offer an Individual Savings Account (ISA)?
See our PEP’s and ISA’s page
13. What benefits do I get for holding Inchcape shares?
Holding a certain threshold of shares makes UK shareholders eligible for a number of shareholder benefits. Please follow the link below for more details:
See our Shareholder benefits page
14. How can I get a copy of the Annual Report and Interim Report?
If you sign up to e-Communications we will send you a PDF version via email together with a link to our online versions. PDFs of all the Company’s Annual Reports can be accessed through the Investor Relations Library section of this website.
Whilst we are asking our shareholders to consider this option as a green alternative to the printed versions, if it is not appropriate for you please contact us and we can send a copy to you directly via post.
15. Why should I use e-Communications?
Legislation was passed in 2006 which allows us to distribute certain documents to our shareholders electronically. This is both a more efficient and quicker method of distribution and eliminates some of the cost of producing Company documents, such as the Annual report, as well as being kinder to the environment.
Inchcape is making great progress on understanding our impact on the environment such that we are best placed to contribute to a sustainable future. With the adoption of electronic communications or E-comms, we have gradually reduced the number of printed annual reports we produce from 12,000 in 2006 to 8,000 in 2010.
To receive email alerts in the future, which tell you when Company documents are available online, please register at https://www-uk.computershare.com/investor where you can also set up a bank mandate to receive dividends directly to your bank account and submit proxy votes for shareholder meetings.
16. Who will use my email address if I sign up to e-alerts or e-Communications?
Your email address will only be used by Inchcape plc and Computershare to provide you with shareholder communications.
17. Can I change my mind about the way I receive my shareholder communications?
Yes. You can change the way you receive communications at any time. Please contact the Registrars or follow the instructions at the bottom of every email notification that you receive from us.
18. How can I change my email address?
Please inform the Registrars of any change in your contact details at Computershare, Registrar’s Department, The Pavilions, Bridgwater Road, Bristol BS99 7NH.
Tel: +44 (0) 870 707 1076
19. When was the last AGM and when will the next one be?
The 2010 Annual General Meeting was held on 13 May 2010 at the offices of JPMorgan Cazenove, London. The date of the next AGM will be held on 12 May, 11am, JP Morgan Cazenove offices. Please consider signing up to our e-Communications to ensure you have access to all our press releases and announcements.
20. What should I do if I receive unsolicited telephone calls and/or documents?
In recent years, many companies have become aware that their shareholders have received unsolicited phone calls or correspondence concerning investment matters. These are typically from overseas based ‘brokers’ who target UK shareholders, offering to sell them what often turn out to be worthless or high risk shares in US or UK investments. These operations are commonly known as ‘boiler rooms’. These ‘brokers’ can be very persistent and extremely persuasive, and a 2006 survey by the Financial Services Authority (FSA) has reported that the average amount lost by investors is around £20,000.
It is not just the novice investor that has been duped in this way; many of the victims had been successfully investing for several years. Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free company reports. If you receive any unsolicited investment advice:
- Make sure you get the correct name of the person and organisation
- Check that they are properly authorised by the FSA before getting involved by visiting www.fsa.gov.uk/register and contacting the firm using the details on the register
- Report the matter to the FSA either by calling 0845 606 1234 or visiting www.fsa.gov.uk/pages/consumerinformation
- If the calls persist, hang up.
If you deal with an unauthorised firm, you will not be eligible to receive payment under the Financial Services Compensation Scheme. The FSA can be contacted by completing an online form at www.fsa.gov.uk/pages/doing/regulated/law/alerts/form.shtml
Details of any share dealing facilities that the company endorses will be included in company mailings.
Please speak to our Registrars on 0870 707 1076 if you have any concerns.
21. How do I work out what my shares are worth?
Please use the link below to our share calculators which will help you work out the value of your holding. If you have any further questions please speak to Computershare, our Registrar’s, who will be able to assist you further.
22. Why did you do a Share Consolidation and how did this affect my shareholding?
The Board recommended a 1 for 10 consolidation of the Group’s ordinary shares in 2010. The purpose of the share consolidation was to reduce the number of shares in issue following the Rights Issue undertaken in 2009 and to increase the likely price of the Company’s shares to a figure more appropriate for a listed company of its size and nature in the UK market. The total number of issued ordinary shares reduced from 4,603m to 460.3m.
An example of the effect this had on an individual’s holding is shown below:
14 May 2010: Assuming a shareholding of 1,000 shares with a nominal value of 1.0p with a share price of 32.12p per share meant a total value of £321.20.
15 May 2010: The share holding changed for you to 100 shares with a nominal value of 10.0p with a share price of 321.2p per share which meant a value of the holding of £321.20, the same as the previous day.
See Inchcape’s historical actions page
23. Why did you do a Rights Issue and how did this affect my shareholding?
The Board announced an equity raise via a Rights Issue in March 2009 which was completed in April 2009. This enabled us to reduce our debt and strengthen the capital structure of the Group following the precipitous decline in global economic conditions seen at the end of 2008 and the challenging trading environment in 2009.
The holders of our shares were given the right to purchase 9 new shares for every 1 they held for 6p each. The existing ordinary shares with a nominal value of 25.0p each became new ordinary shares with a nominal value of 1.0p. On 23 April 2009, 4,143,316,500 new ordinary shares of 1p each were issued by way of the 9 for 1 Rights Issue. The issue raised net proceeds of £234.3m.
An example of the effect this had on an individual’s holding is shown below:
If you held shares on 6 April 2009: Assuming a holding of 100 shares with a nominal value of 25.0p with a share price of 78.75p each and therefore a total value of £78.75.
7 April 2009: Following the GM which agreed to the Rights Issue, the shares entered a ‘nil rights period’ i.e. all holders on 6 April were eligible to purchase 9 new shares for every share they held. It was during the period of 7 April – 24 April that shareholders had to make the decision to take up those rights or not. The share price was amended accordingly. The following calculation explains how the shares went from 78.75p on 6 April to 13.275p on 7 April: Take the 1 original share at 78.75p and add 9 new shares at 6p each = 1x78.75 + 9x6 this means a value of 132.75p for the 10 shares or 13.275p per share.
If you took up all your rights to purchase the new shares at 6p each:
24 April 2009: The total shareholding will now be 1,000 shares (9 new shares for each old share you had plus the original 100 shares) at a nominal value of 1.0p with a share price of 18.0p each and therefore a total value of £180.00.
If you did not take up or were unable to take up your rights to purchase the new shares:
24. When did Inchcape carry out a Share Split and how did it affect my shareholding?
Our equity was trading at more than £29.00 per share in 2005-6, which was comparatively high for shares traded on the London Stock Exchange. We felt that many shareholders would prefer to deal at a lower price per share and therefore sub-divided each existing ordinary share into six new ordinary shares. This further increased liquidity in the stock.
On 15 May 2006, the Group effected a six for one share split reducing the nominal value of the Group’s ordinary share capital from 150.0p per share to 25.0p per share and increased the number of authorised ordinary shares from 131 million to 786 million.
An example of the effect this had on an individual’s holding is shown below:
12 May 2006: Assuming a holding of 100 shares with a nominal value of 150.0p each with a share price of 2925p per share and therefore £2,925.00 in total value.
15 May 2006: These shares became 600 in number with a nominal value of 25.0p each with a share price of 487.50p per share at the close of trading that day and therefore £2,925.00 in total value, the same as the previous trading day’s close.

