Inchcape’s experienced and highly motivated management team is focused on our five key priorities.

• Growing market share
• Growing aftersales
• Improving margin
• Controlling working capital
• Selective capital expenditure investment

This operational focus continues to strengthen the Group’s global leadership in the premium automotive sector and we are uniquely positioned to take advantage of growth opportunities in the industry. Customer service, driven by our superior operating processes, is a key differentiator enabling us to grow market share around the world.

In 2010, Inchcape delivered robust profit growth with strong cash conversion, demonstrating the strength of Inchcape’s unique business model with its portfolio of leading premium brands, broad geographic spread and diversified revenue streams.